Kennel Connection adds iDogCam feeds to its pet parent portal

Kennel Connection has integrated with iDogCam, adding live camera access inside the Kennel Connection Client Portal for pets that are currently checked in at boarding, daycare, and related pet care facilities. The feature lets facilities assign cameras to specific runs, play areas, or outdoor spaces, control access by service type or time of day, and either include viewing as a perk or charge for it as an add-on. Kennel Connection said the rollout is designed to keep camera access inside the same portal pet parents already use for bookings, contracts, and account management. (petage.com)

Why it matters: For veterinary professionals who work closely with boarding, daycare, or hybrid care businesses, this is another sign that client-facing transparency tools are becoming part of the standard digital experience in pet services. Kennel Connection has been expanding its cloud and client portal capabilities, and iDogCam says it now supports more than 19,000 online cameras across 950-plus facilities, suggesting this is not a niche experiment but a scaling infrastructure play. Similar camera integrations are already being promoted by other pet care software platforms, which means client expectations around visibility, communication, and paid digital add-ons may keep rising across the broader companion animal care ecosystem. (prnewswire.com)

What to watch: Watch for whether facilities treat live viewing mainly as a trust-building feature, a premium revenue stream, or both, and whether privacy and staff workflow concerns shape how broadly cameras are deployed. (petage.com)