Zoom Room adds Ron Coughlin as chair, Soumik Chatterjee as CFO

Zoom Room, an indoor dog training gym franchise, has named former Petco CEO Ron Coughlin as chairman of its board and appointed former Petco chief strategy and transformation officer Soumik Chatterjee as CFO. The moves come as the company says it's accelerating national expansion, with a goal of 550 locations by 2030, after being ranked No. 1 in the dog training category in Entrepreneur’s 2026 Franchise 500. Zoom Room’s franchise site now lists both executives in those roles, underscoring that the company is building out a leadership bench with big-brand retail, finance, and scaling experience. (petage.com)

Why it matters: For veterinary professionals, this is another sign that adjacent pet services, especially training, behavior, and recurring community-based offerings, continue to attract seasoned pet industry leadership and growth capital. Coughlin’s Petco tenure included a major expansion of veterinary and services operations, while Chatterjee was involved in strategy, services growth, and Petco’s IPO, suggesting Zoom Room is preparing for more disciplined franchise expansion and a closer focus on unit economics, retention, and service mix. That could matter for clinics looking at referral relationships, behavior support pathways, and local competition for pet parent attention and spending. (petage.com)

What to watch: Watch for whether Zoom Room pairs this leadership upgrade with faster franchise signings, deeper partnerships, or a broader push into behavior, training, and other recurring pet services over the next 12 to 24 months. (petage.com)