Zoom Room taps Ron Coughlin as chair, names Soumik Chatterjee CFO

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Zoom Room, the indoor dog training franchise, has named former Petco CEO Ron Coughlin as chairman of its board and appointed former Petco chief strategy and transformation officer Soumik Chatterjee as CFO, according to the company and trade coverage published March 31, 2026. The company said the hires come as it pushes national expansion, with a stated goal of reaching 550 locations by 2030. Zoom Room is also leaning into its positioning as the top-ranked dog training franchise in Entrepreneur’s 2026 Franchise 500 category, while highlighting repeat-visit training, socialization, and franchise growth as core parts of its model. (prnewswire.com)

Why it matters: For veterinary professionals, this is another sign that consumer pet services and pet retail leadership continue to cross over into behavior, training, and wellness-adjacent businesses. Coughlin’s background at Petco included a major expansion of in-store veterinary and services capacity, while Chatterjee’s track record is tied to strategy, transformation, and scaling services revenue. That doesn’t change clinical care directly, but it does suggest Zoom Room wants to operate more like a disciplined national pet services platform, which could affect referral relationships, local competition for behavior and puppy-socialization dollars, and pet parent expectations around training as part of preventive care. (prnewswire.com)

What to watch: Watch whether Zoom Room pairs these executive moves with faster franchise openings, new partnerships, or a clearer push into the broader pet health-and-wellness ecosystem over the next 12 to 24 months. (prnewswire.com)