Patterson podcast spotlights Dental Month prep with Dr. Zack Mills

Patterson Veterinary is spotlighting National Pet Dental Health Month planning in a new All Things Veterinary podcast episode featuring Dr. Zack Mills, owner of Tiger Tails Animal Hospital. The conversation appears aimed at helping clinics think through how to approach Dental Month operationally and educationally, not just promotionally, at a time when veterinary teams are under pressure to grow preventive care while keeping messaging clinically grounded. (pattersonvet.com)

Mills is a notable choice for that discussion because his background spans both practice and industry leadership. According to Tiger Tails Animal Hospital, he has worked in veterinary medicine for roughly four decades, previously owned and expanded a South Carolina practice, later held senior commercial and medical affairs roles at Merial, and now leads a companion animal hospital group in Georgia with nearly 60 team members across two hospitals. That blend gives him credibility on both the medicine and business sides of Dental Month planning. (tigertailsanimalhospital.com)

The timing also matters. February has long been informally recognized as National Pet Dental Health Month, and AAHA continues to frame oral health as a routine, not seasonal, standard of care. Its current client-facing guidance says most dogs and cats already have some form of periodontal disease by age 3, and stresses that professional dental cleanings should include anesthesia, a complete oral exam, cleaning above and below the gumline, and dental X-rays. (aaha.org)

That clinical backdrop shapes how practices should interpret any Dental Month push. The American Veterinary Dental College says so-called anesthesia-free dental scaling does not provide comprehensive dentistry and has reiterated its position against non-professional dental scaling as a substitute for proper veterinary dental care. AAHA’s dental resources make a similar point, noting that awake procedures can’t adequately assess or treat disease below the gumline, where much of the pathology sits. In other words, the opportunity for hospitals is real, but the standard of care is clear. (avdc.org)

There’s also a client-communication angle. AAHA recommends daily brushing as the most effective home-care measure, while the Veterinary Oral Health Council maintains a current list of accepted products that meet its standards for plaque and tartar control claims. For practices building Dental Month campaigns, that gives teams a more defensible framework: pair professional dentistry with specific home-care recommendations that pet parents can actually follow after discharge. (aaha.org)

Patterson’s own materials suggest the company is thinking in those practical workflow terms. On its site, Patterson highlights how veterinary practices use digital engagement tools, including app-based push notifications, to fill slower periods with dental promotions. That doesn’t tell us what Mills specifically recommended in the episode, but it does suggest the broader commercial context: Dental Month remains one of the clearest intersections of preventive medicine, client outreach, and revenue management in companion animal practice. This is an inference based on Patterson’s published practice-marketing examples and the episode’s positioning. (pattersonvet.com)

Why it matters: For veterinary professionals, the real value of Dental Month is that it can bring overdue oral health conversations into the exam room and convert them into diagnostics, treatment plans, and home-care adherence. It’s also a moment to align doctors, technicians, and client-facing staff around consistent language for pet parents: why anesthesia is needed, what dental radiographs can reveal even in grossly normal teeth, what signs of periodontal disease to flag, and which products have evidence behind them. Well-run campaigns can support caseload and compliance at the same time, but only if clinics resist reducing dentistry to a discount event. (aaha.org)

What to watch: The next signal to watch is whether more practices move from one-month promotions to year-round oral health programs, with recalls, technician-led consults, and standardized take-home protocols that keep dentistry tied to preventive care rather than calendar-based marketing alone. (pattersonvet.com)

← Brief version

Like what you're reading?

The Feed delivers veterinary news every weekday.